Author: Sarah Hum

Canny for sales: Using Canny as a feedback tool for sales teams

Canny for sales: Using Canny as a feedback tool for sales teams

Customer-facing roles, like sales, can benefit from using Canny in many ways. Here’s how Canny can add value when used as a feedback tool for sales.

Canny best practices: How to organize customer feedback

Canny best practices: How to organize customer feedback

Customer feedback is incredibly valuable—but you need a system to manage it. Canny helps you organize customer feedback, so you can make better decisions.

Canny for product managers: using Canny as a product management tool

Canny for product managers: using Canny as a product management tool

Canny was made with product managers in mind. Here’s how Canny works as a product management tool to help you be more confident in your product decisions.

Year three in review: Lessons from growing our bootstrapped startup

Year three in review: Lessons from growing our bootstrapped startup

It’s officially been three years since we launched Canny. It’s always interesting for us to take a moment and reflect on what we’ve done and learned so far.

Lessons from a year of team retreats

Lessons from a year of team retreats

Last year, we went on four international team retreats. As a fully remote team, we knew how beneficial it would be for all of us to meet up in person. Ever since, we’ve been hooked.

Canny best practices: feedback board use cases

Canny best practices: feedback board use cases

Feedback boards are the highest layer of organization in Canny. Setting up boards can be confusing, but once you have a good setup, you’ll be good to go.

The end of our digital nomad journey

The end of our digital nomad journey

After living the digital nomad life for the last two years, we’re settling down. Here’s why and where.

Canny best practices: using Canny internally

Canny best practices: using Canny internally

As your team grows, information gets siloed. Using Canny internally to keep track of your team’s feedback in one place is hugely beneficial.

Canny best practices: user segmentation

Canny best practices: user segmentation

Not all users are created equal. User segmentation allows you to look at feedback based on your most important user groups.

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