Comments on: Reflections from the last 2 years as a founder https://canny.io/blog/reflections-two-year-founder/ How to build a more informed product Thu, 15 Jun 2023 02:05:01 +0000 hourly 1 https://wordpress.org/?v=6.3.1 By: Sarah Hum https://canny.io/blog/reflections-two-year-founder/#comment-213 Fri, 30 Nov 2018 16:35:05 +0000 http://blog3.canny.io/wordpress/?p=819#comment-213 In reply to Philip Thomas.

Thanks Philip! Missive isn’t replacing Intercom for us, it’s replacing Gmail. Some bigger customers have a direct line to us through email but most customer communication happens through Intercom. My favorite features in Missive have got to be:
1. Rules, filter things into folders or archive/delete automatically.
2. Private team communication on an email thread. I often tag relevant team members when I’m drafting an email or to get their attention on something.
The team over there is also great. Check it out!

]]> By: Philip Thomas https://canny.io/blog/reflections-two-year-founder/#comment-211 Thu, 29 Nov 2018 16:50:39 +0000 http://blog3.canny.io/wordpress/?p=819#comment-211 Great article! Out of curiosity – what do you use Missive for in addition to Intercom?

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